This Privacy Policy explains how louvreonlinetickets.com (“Owner” or “we”) collects, uses, and protects your personal information when you use louvreonlinetickets.com (the “Application”).

Email: sales@louvreonlinetickets.com

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What Information We Collect

We don’t provide a comprehensive list of all personal data types collected here. However, you’ll find detailed information about specific data collected in other sections of this privacy policy or through explanations provided before we collect your data.

Information you provide us: You might freely give us personal data. Information collected automatically: When you use our Application, we may automatically collect certain “Usage Data.”

Unless stated otherwise, any data we ask for is mandatory. If you don’t provide it, we might not be able to offer you our services. If we say some data isn’t mandatory, you can choose not to share it without affecting how you use the Application.

If you’re unsure whether certain personal data is mandatory, please feel free to contact us.

Cookies and Tracking Tools: We and any third-party services we use may use cookies or other tracking tools. These are primarily for providing the service you’ve requested, but they might also be used for other purposes as described in this policy and our Cookie Policy (if available).

Third-Party Data: You’re responsible for any personal data belonging to others that you obtain, publish, or share through this Application. By doing so, you confirm you have their permission to share it with us.

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How and Where We Process Your Data

How We Process Data

We take appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.

Your data is processed using computers and/or IT tools, following strict organizational procedures related to the purposes we’ve outlined. In addition to us, certain authorized individuals involved in the Application’s operation (like administration, sales, marketing, legal, and system administrators) or external parties (such as technical service providers, mail carriers, hosting providers, IT companies, and communications agencies) might have access to your data. These external parties are appointed as Data Processors by us when necessary. You can request an updated list of these parties from us at any time.

Legal Basis for Processing

We may process your personal data if one of the following applies:

• Your Consent: You’ve given us permission for one or more specific purposes. Please note: In some countries, we might be allowed to process your data until you object (“opt-out”), without needing your consent. However, this doesn’t apply if your data processing is subject to European data protection law, where your explicit consent is generally required.

• Contractual Necessity: Processing your data is necessary to fulfill an agreement with you or for pre-contractual steps related to such an agreement.

• Legal Obligation: We need to process your data to comply with a legal requirement.

• Public Interest/Official Authority: Processing is necessary for a task carried out in the public interest or when exercising official authority granted to us.

• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party.

We’re always happy to clarify the specific legal basis that applies to our processing of your data. This includes whether providing your personal data is a legal or contractual requirement, or a requirement to enter into a contract.

Where We Process Data

Your data is processed at our operating offices and any other locations where the parties involved in processing are situated.

Depending on your location, your data might be transferred to a country different from your own. For more details on where such transferred data is processed, please refer to the section that provides specifics on personal data processing.

You also have the right to know the legal basis for any data transfers to countries outside the European Union or to international organizations (like the UN), and about the security measures we’ve put in place to protect your data during such transfers.

If any such transfers occur, you can find more information in the relevant sections of this document or by contacting us using the details provided.

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How Long We Keep Your Data (Retention Time)

We’ll process and store your personal data only for as long as needed to fulfill the purpose for which it was collected.

Here’s how we determine retention times:

• Contractual Purposes: Personal data collected to fulfill a contract between you and us will be kept until that contract is fully completed.

• Legitimate Interests: Personal data collected for our legitimate interests will be retained as long as necessary to achieve those interests. You can find specific information about our legitimate interests in other sections of this document or by contacting us.

• Consent: We may keep personal data longer if you’ve given us your consent, provided that consent isn’t withdrawn.

• Legal or Authority Orders: We might be required to keep personal data for a longer period if a legal obligation demands it or if an authority orders us to.

Once the retention period ends, your personal data will be deleted. This means that after this period, you won’t be able to exercise your rights to access, erase, rectify, or port your data.

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Your Rights Regarding Your Data

You have certain rights concerning the personal data we process. Specifically, you have the right to:

• Withdraw Consent: You can withdraw your consent for us to process your personal data at any time if you’ve previously given it.

• Object to Processing: You can object to your data being processed if the processing is based on a legal ground other than consent. We’ve provided more details on this below.

• Access Your Data: You can find out if we’re processing your data, get information about the processing, and obtain a copy of your data.

• Verify and Rectify Data: You have the right to confirm the accuracy of your data and ask for it to be updated or corrected.

• Restrict Processing: In certain situations, you can ask us to limit how we process your data. If this happens, we won’t process your data for any purpose other than storing it.

• Request Deletion (Erasure): Under specific circumstances, you can ask us to delete or remove your personal data.

• Receive Your Data and Transfer It: You have the right to receive your data in a structured, commonly used, and machine-readable format. If technically possible, you can also ask us to transfer it to another data controller without any hindrance. This applies when your data is processed by automated means, and the processing is based on your consent, a contract you’re part of, or pre-contractual obligations.

• Lodge a Complaint: You can file a complaint with your competent data protection authority.

Details on Your Right to Object to Processing

If your personal data is processed for public interest, under an official authority, or for our legitimate interests, you can object to this processing. You’ll need to provide a reason related to your specific situation to justify your objection.

However, if your personal data is being processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To find out if we process personal data for direct marketing, please check the relevant sections of this document.

How to Exercise Your Rights

To exercise any of your rights, please send your request to us using the contact details provided in this document. We’ll handle these requests free of charge and respond as soon as possible, always within one month.

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Additional Information About Data Collection and Processing

Legal Action

We may use your personal data for legal purposes, either in court or in the stages leading to potential legal action resulting from improper use of this Application or related services. You acknowledge that we may be required to disclose personal data upon request from public authorities.

Further Information About Your Personal Data

Besides the information in this privacy policy, we may provide you with additional, specific information about particular services or about the collection and processing of personal data upon request.

System Logs and Maintenance

For operational and maintenance purposes, this Application and any third-party services may collect files that record interaction with the Application (System Logs). They may also use other personal data (like your IP Address) for this purpose.

Information Not in This Policy

You can request more details about the collection or processing of personal data from us at any time. Please see our contact information at the beginning of this document.

“Do Not Track” Requests

This Application does not support “Do Not Track” requests. To determine whether any third-party services we use honor “Do Not Track” requests, please review their respective privacy policies.